Who we help

Built for operatorswho buy every week.

Percy works with UK hospitality businesses of every size, from single sites to national groups, that buy food, drink and consumables from wholesalers.

Who Percy works with

  • Restaurant groups

    Independent restaurants through to national multi-site groups.

  • Pub and bar operators

    Managed pubs, pub groups and bar operators, food and drink.

  • Café and coffee shop groups

    Including bakeries, all-day cafés and food-to-go.

  • Hotels and hospitality venues

    Kitchens and bars within hotels and venues.

  • Leisure and visitor attractions

    Attractions and leisure sites with food and beverage operations.

  • Food service and other buyers

    Contract caterers, food service and any business with recurring food and beverage purchasing.

What size of business?

Any size. Our smallest client is a single café turning over about £150,000 a year; our largest are enterprise groups spending nine figures a year on cost of goods, where we usually look at nominated lines because of the commercial complexity of those relationships. The sweet spot is operators turning over roughly £1m to £30m: often chains that started with one set of suppliers and added more as they grew, without a clear strategy. Percy helps make that supply base leaner and better defined.

Percy works particularly well with operators that have structured purchasing data from an existing purchasing or procurement system. We can also assess purchasing information provided as spreadsheets or supplier invoices.

When Percy is a good fit

Percy is a good fit when

  • You buy food, drink or consumables every week from one or more wholesalers
  • You can get hold of your purchasing data, whether a system export, a spreadsheet or invoices
  • You are open to buying some products from a different supplier if the saving is worth it
  • Someone who makes purchasing decisions can join a short discovery call
  • You want better prices without lowering your product specification, quality or service levels

Percy is less suitable when

  • You need someone to run your day-to-day ordering or manage suppliers for you. Percy finds and presents opportunities; changes are made by you, with the supplier
  • Your business is outside the UK

Large and multinational groups

For very large, complex or multinational groups, where contract terms make new supplier introductions unlikely beyond nominated or niche lines, Percy can instead be licensed as an analytics tool for your own procurement team, on a licence plus success fee basis. We talk this through on the discovery call.

Percy or a purchasing group?

Choose Percy when you want a focused purchasing review and better value on selected products, while keeping direct control of your supplier relationships. If you want ongoing procurement management, someone to negotiate and manage supplier arrangements on your behalf, or broader purchasing systems, a purchasing group may suit you better.

What Percy covers

The products hospitality businesses buy as cost of goods sold. We agree on the discovery call which of these to include.

  • Fresh produce
  • Meat and poultry
  • Dairy and eggs
  • Bakery
  • Frozen
  • Dry store and ambient
  • Drinks
  • Packaging and disposables
  • Cleaning and hygiene products

Our wholesaler network

Percy works with leading wholesalers covering food, drinks, fruit and veg, meat, cleaning products and disposables, with both regional and national distribution, so for almost any part of the UK we can find a supplier able to service an operator. We do not name participating wholesalers publicly.

When Percy is most useful

  • You have not benchmarked your supplier prices for a while
  • Food and drink costs are squeezing your margins
  • A supplier contract is up for renewal, or you are planning a tender
  • You have grown and now buy from many suppliers across several sites
  • A new finance or operations lead wants a clear baseline of what you pay

What to have ready

You don't need any data for the call itself. A rough view of these helps us agree a scope that is worth your time.

  • Your main suppliers, and roughly what you spend with each per month
  • The purchasing categories you most want to look at
  • Any suppliers or products that are off-limits, and why
  • Products where a specific brand or specification must not change
  • Which purchasing or ordering system you use, if any
  • The sites you would like the analysis to cover

See what Percy could save you

Free for operators, with no obligation. Start with a short discovery call so the analysis covers what matters to your business.

hello@percylabs.ai · +44 (0)781 860 7009

  1. 1Book a discovery call, or send us a message.
  2. 2Accept the operator terms in the invitation we send you before the call.
  3. 3On the call, agree the purchasing categories to investigate.
  4. 4Prepare and share the purchasing data for that scope.