Our story

Built by operators,for operators.

We have been on both sides of the hospitality supply chain. We built Percy because we knew there was a better way.
Percy founders Griff Holland and Ed Brown

The problem we kept seeing

In hospitality, purchasing is often the second-largest cost after labour. But unlike wages, rent, or energy — purchasing prices are almost never benchmarked.

Operators stick with the same wholesaler for years. They assume prices are "about right" because they do not have time to check. Switching feels risky and time-consuming. Meanwhile, suppliers compete in the dark — unable to show operators where they are genuinely better value.

We had seen this pattern in dozens of hospitality businesses — from independent restaurants to 50-site pub groups. The same story: thousands of pounds leaking out every month, hidden in fractional price differences across hundreds of products.

What if we could cut through the noise and see which suppliers could help boost our margins, without wasting hours?

That was the question that started Percy. Not "what if we built another purchasing platform?" but "what if operators could see the full picture — and make decisions based on data instead of habit?"

We knew the data existed. Operators have invoices. Suppliers have price lists. The missing piece was a system that could read both, match products intelligently, and show the savings — without requiring anyone to change their workflow.

May 2025

Percy Labs founded. First prototype built and tested with real operator data from hospitality groups across the UK.

£400M+

Of COGS analysed, consistently revealing savings opportunities of 6% or more for operators.

Our principles

Transparency creates trust

When operators and suppliers can both see the data, conversations become honest. Better relationships, better outcomes for everyone.

Data should empower, not overwhelm

Percy does not dump raw numbers on you. We show clear savings, clear recommendations, and clear next steps.

Free for operators — always

Operators should not pay to understand their own purchasing. Percy is and will remain free for operators. Suppliers fund the platform through qualified introductions.

Technology should remove friction

Upload an invoice, get an analysis. No onboarding meetings, no training sessions, no integrations needed.

The operator decides

We show the data. You make the call. No pressure to switch, no commission on transactions. Your kitchen, your choice.

Industry expertise matters

Percy is built by people who have actually worked in hospitality procurement — not by a tech company guessing at the problem.

Book a call

No contracts, no obligation, no hard sell. Have a chat with Ed or Griff, send over a few invoices, and we'll show you where you're overpaying.

Percy is free for operators. hello@percylabs.ai · +44 (0)781 860 7009

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